NotchStar license key not working
If your NotchStar license key does not work, the message under the License box tells you why. There are four messages, and each has a different fix.
“That key isn’t valid”
The key was not found. Copy it again from the purchase email and paste it whole. Leading and trailing spaces are removed for you, but a missing character or a letter swapped for a similar one is not caught. If it still fails, write to hello@notchstar.com with the email you bought with.
“This key is already active on 3 Macs”
The limit is reached. Press Deactivate this Mac in Settings, License on a Mac you no longer use, then try again. See one license on 3 Macs and deactivating a Mac.
“Couldn’t reach the license server”
Your Mac could not connect. Check your internet connection and try again. Activation is the one step that needs a network. Afterwards the app works offline.
“The license server had a problem (code N)”
The server answered with an error. Wait a moment and try again. If it repeats, send the code in an email.
“This license is no longer active”
The server said the key is no longer valid, for example after a refund. See the refund page. If that looks wrong, write to hello@notchstar.com.
Still stuck
Include your macOS version and Mac model, as described in reporting a bug. The trial and the tools are explained in the quick notes feature, which keeps working while you sort it out.