# How to get a NotchStar refund > Email hello@notchstar.com within 7 days of buying NotchStar and you get a refund. Payments go through Dodo Payments. Prices as of 4 November 2026. Canonical: https://www.notchstar.com/help/notchstar-refund/ Last updated: 2026-11-04 Published 2026-11-04. You can get a NotchStar refund by emailing hello@notchstar.com within 7 days of buying. NotchStar costs $4 once, and payments are handled by Dodo Payments, the merchant of record. Prices as of 4 November 2026. ## Steps 1. Write to [hello@notchstar.com](mailto:hello@notchstar.com) within 7 days of the purchase. 2. Say which email address you bought with, so the order can be found. 3. Wait for the reply to your email. The 7 day window matches the length of the free trial. Use the trial first, because every tool works during it and the app asks for no card. ## What happens to the key A refunded key stops being valid. NotchStar learns this at its next weekly check, and then shows "This license is no longer active" with a note that it may have been refunded. If you see that message and did not ask for a refund, write to the same address. Being offline never revokes a license. Only an explicit answer from the license server does. See [offline use and the weekly check](https://www.notchstar.com/help/notchstar-offline-license/). ## After a refund Your notes and settings stay on your Mac. The app returns to the buy prompt described in [what happens when the trial ends](https://www.notchstar.com/help/notchstar-trial-ends-what-happens/). You can free a Mac slot yourself before asking, with [Deactivate this Mac](https://www.notchstar.com/help/deactivate-notchstar-mac/). To see what you would be keeping, look at the [clipboard tool](https://www.notchstar.com/features/clipboard/). ## Quick answers. ### How long do I have to ask for a refund? 7 days from the purchase. ### Does a refund delete my data? No. NotchStar never deletes your notes or settings. ## Keep reading. - [How to activate your NotchStar license key](https://www.notchstar.com/help/activate-notchstar-license-key/): Buy NotchStar, then paste the key in Settings, License and press Activate. One key works on up to 3 of your Macs. Prices as of 4 November 2026. - [What happens when the NotchStar trial ends](https://www.notchstar.com/help/notchstar-trial-ends-what-happens/): After 7 days the tool area shows a buy prompt. Your notes, clipboard and settings are not deleted or hidden. Enter a key and the tools return. - [Can you use one NotchStar license on 3 Macs](https://www.notchstar.com/help/notchstar-license-3-macs/): One NotchStar license works on up to 3 of your own Macs for $4 once. Use the same key on each and free a slot by deactivating. Prices as of 4 November 2026. - [Clipboard history that lives in your notch](https://www.notchstar.com/features/clipboard/): Searchable clipboard history in the Mac notch: text, links, images and files. Skips password manager copies. Click any item to copy it again. ## More in Licence and billing. - [How to activate your NotchStar license key](https://www.notchstar.com/help/activate-notchstar-license-key/): Buy NotchStar, then paste the key in Settings, License and press Activate. One key works on up to 3 of your Macs. Prices as of 4 November 2026. - [What happens when the NotchStar trial ends](https://www.notchstar.com/help/notchstar-trial-ends-what-happens/): After 7 days the tool area shows a buy prompt. Your notes, clipboard and settings are not deleted or hidden. Enter a key and the tools return. - [Can you use one NotchStar license on 3 Macs](https://www.notchstar.com/help/notchstar-license-3-macs/): One NotchStar license works on up to 3 of your own Macs for $4 once. Use the same key on each and free a slot by deactivating. Prices as of 4 November 2026. - [How to deactivate NotchStar on a Mac](https://www.notchstar.com/help/deactivate-notchstar-mac/): Open Settings, License and press Deactivate this Mac. That frees one of your 3 activations so the same key can go on another Mac. - [NotchStar license key not working](https://www.notchstar.com/help/notchstar-license-key-not-working/): If NotchStar says a key is not valid, already on 3 Macs, or cannot reach the server, here is what each message means and what to do. - [Does NotchStar work offline and what is the weekly check](https://www.notchstar.com/help/notchstar-offline-license/): NotchStar works offline. A licensed copy checks quietly about once a week, and being offline never revokes the license. Only an explicit refusal can.